If your account has been sent to collections, you must make all payments to your assigned collection agency. Please go through the email/mail that was sent to you to identify the collections agency. You will need to contact the agency yourself in order to set up a payment plan. Once your account has gone to collections, you cannot pay Harrisburg University directly, all payments must be made through the agency. If you do not know the name of your collection agency, please contact the Business Office.
Please note that the collection agency will add their own fee to your balance. This fee may be based on a percentage at a maximum of 33.33% of your delinquent account, together with all costs and expenses, including reasonable attorney's fees, necessary for the collection of your account.
Harrisburg University only receives the balance due on your account. Any additional fees added by the collection agency are remitted directly back to the agency.
You may also reach out to us with any additional questions by creating a ticket or calling our office: 717-901-5105.
In order for us to better assist you please use your HU email address and student ID number when creating a ticket.