Harrisburg University Business Office

Getting Started 1

• How to Create a Support Ticket

About Us 3

• Hours of Operation & Location
• Mailing Address
• Our Response Time

Tuition & Balances 8

• Where can I find tuition policies and information?
• When is the tuition deadline?
• How do I check my account balance or view account history?
• Why is my balance $0?
• My tuition balance is wrong

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Payment Options 5

• What are the different payment options available?
• How do I make an online payment?
• Is there any service fee for credit card payments?
• Is there a penalty for returned checks/ eChecks?
• How do I send a check for my tuition payment?

Financial Aid 3

• Does Harrisburg University offer payment plans or installments to students?
• Does HU provide scholarships or financial aid for students?
• How do I apply for Financial Aid?

FAQ - Student Accounts 4

• Why do I have a hold on my account?
• What is the late fee policy?
• Where do I get my student account statement?
• My account was sent to collections. How do I reach out to them?

Refund Policy 3

• What is the refund policy of Harrisburg University?
• How is refund processed?
• I paid the deposit. I would like to request a refund.

FAQ - Refunds 6

• When will I get my refund?
• How do I check my refund status?
• Where can I cash my refund check?
• Can my refund check be tracked?
• Can my refund be applied to next semester?

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1098-T General Info 9

• 1098-T Overview
• 1098-T Information for Nonresident Aliens
• When will 1098-T be available?
• Where is 1098-T located?
• How do I update my SSN/ITIN?

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FAQ - Other 9

• How do I update my address?
• I got my hold removed, but still cannot register
• I need tax advice
• How and when will I get my HU login credentials?
• myHU Login

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Contacts 6

• How do I contact the Business Office?
• How do I contact Student Housing?
• How do I contact DSO/ ISO?
• How do I contact the Financial Aid Office?
• How to contact Student Services?

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