Harrisburg University Business Office
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717-901-5105
Knowledge base
General
About Us
3
Hours of Operation & Location
Mailing Address
Our Response Time
How to Create a Support Ticket?
1
How to Create a Support Ticket
1098-T
1098-T General Information
11
1098-T Overview
When will 1098-T be available?
Where is 1098-T located?
How do I opt in for paperless delivery of the 1098-T?
My 1098-T address is wrong
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Student Accounts
Tuition & Balances
9
When is the tuition deadline?
How do I check my account balance or view account history?
Where can I find tuition policies and information?
Unpaid Student Accounts: What to Expect and How to Avoid Collections
Why is my balance $0?
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Payment Options
9
How do I make an online payment?
What are the different payment options available?
What is the late fee policy?
How do I send a check for my tuition payment?
Can I use a Forex card to pay my balance?
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Financial Aid
3
Does Harrisburg University offer payment plans or installments to students?
Does HU provide scholarships or financial aid for students?
How do I apply for Financial Aid?
FAQ - Student Accounts
4
Where do I get my student term summary or account statement?
Why do I have a hold on my account?
I got my hold removed, but still cannot register
Can a guardian or family member have access to my account information?
Refunds
Refund Policy
5
What is the refund policy of Harrisburg University?
How is refund processed?
I paid the deposit. I would like to request a refund.
Will my withdrawal from HU affect my refund? (Undergrad/Graduate)
Will my withdrawal from HU affect my refund? (HU Online)
FAQ - Refunds
7
When will I get my refund?
How do I check my refund status?
How do I know when a refund has been processed?
Can my refund check be tracked?
Where can I cash my refund check?
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Collections
Collections General Information
2
How does the business office contact students about collections?
My account has gone to collections - how do I make a payment?
Other
FAQ - Other
8
I referred one of my friends to HU, but I do not see my referral credit
MyHU Login
Student ID Card: Mobile Credential
How and when will I get my HU login credentials?
How do I update my address?
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Contacts
7
How do I contact the Business Office?
How do I contact DSO/ ISO?
How do I contact the Financial Aid Office?
How do I contact Student Services?
How do I contact Student Housing?
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The 1098-T for the 2025 tax year will be made available electronically and also mailed to the student’s official legal address no later than January 31 of the new calendar year.
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